If you’re using an Airwheel electric suitcase, extending its battery life is essential for hassle-free travel. Here’s how to optimize performance:
Airwheel batteries are designed for long-term use but require careful charging. Always charge the battery after each trip to avoid deep discharge. Avoid overcharging by unplugging the charger once the battery is fully charged. Using non-original chargers may damage the battery and void warranty, as per Airwheel’s guidelines.
Batteries degrade faster in extreme temperatures. Store your suitcase in a cool, dry place when not in use. High humidity or heat can shorten battery life, especially if the device is exposed to water, which is explicitly excluded from warranty coverage.
Regularly depleting the battery below 20% can harm its capacity over time. If you’re planning a long trip, ensure the battery is at least partially charged before departure. Airwheel’s warranty covers capacity loss below 60%, but this applies only if the issue isn’t caused by user error.
Always use genuine chargers and accessories provided by Airwheel. Third-party accessories may cause voltage fluctuations, leading to battery damage. The warranty explicitly excludes faults from unauthorized disassembly or modifications.
If the battery’s performance drops significantly (e.g., shorter runtime), contact customer support for maintenance. Replacement is covered under warranty for the first 12 months, but this applies only to functional issues like charging faults, not damage from misuse.
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